CyberGhost VPN: Test, experience and alternatives

CyberGhost VPN

2.44 EUR
8.3

Geschwindigkeit

7.2/10

privacy

7.5/10

Equipment

9.1/10

Customer Service

9.2/10

Price

8.6/10

Benefits

  • Complete in German
  • Easy usage
  • Interesting additional functions

Negative

  • Speed ​​reduced by using proxy rather
  • Data transfer to private companies and authorities according to the terms and conditions
  • Deceptive anonymity, this is clearly exaggerated in advertising

CyberGhost VPN Test

CyberGhost VPN is a very popular one VPNProvider in the German-speaking area. The operator is located in Romania. Advertising cooperation with heise.de and chip.de made the company known in addition to a crowdfunding campaign.

Our conclusion

Basically, we don't find CyberGhost bad, it reliably protects against many dangers that exist for normal users on the Internet and also creates reliable connections and identities in many countries. It is easy to use and you do not have to worry very much, but not at the affordable price anyway. However, you should take a look at the test report and then decide whether the provider fits you.

Company data

Cyber ​​Ghost VPN was founded in 2010 and has since changed for its users to be the perfect VPN-To offer an experience. Cyberghost is definitely not our top VPN, but its functions and offers have changed somewhat over the years and it definitely pays to keep an eye on it. Incidentally, the provider has its company location in Romania, where customers are also billed.

Prices and tariffs

The provider's free tariff has not been active since 2018.

Applications and protocols

The company's own apps and software for computers look very similar and offer a graphically well-designed representation of the functions. A map with the current or the selected location is always shown. When creating a connection, your own location is even changed by animation. This also helps inexperienced users to easily identify which location they are currently connected to and which IP address they are currently using. In addition, additional functions that are created via the proxy functionality can be switched on and off. The detailed graphic display also has the disadvantage that the apps can only react jerkily or sometimes not at all, especially on slower devices.

Speedtest

Increased and faster connections are being used in the premium tariffs. However, these are easily recognized and also routed via additional proxy servers. As a result, the data traffic when sending and receiving is examined. The resulting slower ping times were easy to see. Even “compressing” the data that was offered did not bring any improvement here, of course. This only helps with longer and larger amounts of data, but not with small data packets, such as those used by online games or VoIP, etc. In total, the use of all functions that CyberGhost offers means a bandwidth reduction of 15-20%. That is quite a significant value and is definitely not in the top range.

Maximum speed tested
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0
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Jitter
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Germany | 08.02.2020

privacy

On the one hand, CyberGhost establishes VPN the outsourcing of billing activities also in its terms with the protection of user data: CyberGhost collects and uses none personal data, such as email address, name, address and payment information.

CyberGhost describes in the regulations VPN handling user data as follows:

Log data: CyberGhost does not keep any logs that allow conclusions to be drawn about the IP address, the time or the content of the data traffic. It should be expressly mentioned that we do not log the communication content or data about websites accessed or IP addresses.

CyberGhost VPN records non-personal data for statistical purposes only (such as server load), which at no time can pose a threat to your anonymity. They only serve to improve the quality of the service.

That is nicely written, but since you have to add each device used manually, other data can also be read from it and the IP address is therefore only a feature of how to clearly identify the user. Because in the general terms and conditions the user responsibility is written:

You are bound by this user agreement, the laws and other regulations and are responsible for compliance with them. CyberGhost is not responsible for your activities. CyberGhost cooperates with users in the event of legal violations within the framework of the legal requirements and at its own discretion with the public and private criminal and law enforcement authorities and institutions.

CyberGhost reserves the right to access CyberGhost in the event of a violation VPN restrict or completely or partially suspend it and take legal action.

All data that are sent or received by the user are transmitted via SSL connections, broken up and examined. This makes it possible to remove “tracking codes” from the data, etc. Usually, the log files can and will proxy server a lot of personal and evaluable data saved!

Interesting is also the transparent report the CyberGhost VPN has published.

I would therefore say that CyberGhost offers good protection against conscious hackers or sniffers in the network or with the Internet provider, but there can be no question of anonymity towards CyberGhost or authorities or even some companies.

streaming

It is possible to use Netflix DE and some other streaming platforms and bypass their geographic locks when you are abroad. One of the exceptions is Amazon Prime Video. For example, this video portal cannot be used with Cyber ​​Ghost. Maxdome and DAZN cannot be used with this service either.

Torre Ting

The Download and torrenting is not explicitly allowed. Nevertheless, it is possible and especially German users should be safe.

Use on the router

Diesen VPN can be connected to routers. However, you still have to configure something manually to do this. We have one on the subject Instructions for installing the ASUS router with cyberghost published.

Online Gaming

VPN to travel

Diesen VPN cannot be recommended 100% for travel, since it is often difficult to establish a reasonable connection in hotel networks. In insecure networks you are still protected with Cyber ​​Ghost.

Customer service

The provider offers all documents and software as well as customer service completely in German, this has several advantages, since it is easier and more understandable for most users. Therefore, contact with customer service is actually not necessary. CyberGhost also talks about 365 days of customer service, but in my test some questions were only answered 2 days later. That shouldn't happen, but well, we're all human (most of us). In general, there is a thick PLUS for easy handling, even for lay people.

CyberGhost Features VPN

CyberGhost uses a combination in its network VPN-Encryption and also the use of proxy servers. This enables the provider to offer additional functions such as: access and identity via locations in 89 countries: Ad blocking, tracking blocker, anti-phishing, anti-virus etc. We had our first experience with the provider in 2014, but a lot has changed technically since then.

frequently asked Questions


Created on: 02/23/2016

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